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F.A.Q.
  • Are your products all-natural?
    Yes! All of our handmade products are made with quality, natural ingredients. Body Butter: Shea Butter, Coconut Oil, Sweet Almond Oil, Grapeseed Oil, Avocado Oil, Pure Apricot Oil Toy Surprise Soap: Coconut Oil, Palm Oil, Safflower Oil, Glycerin, Water, Sodium Hydroxide, Sorbitol. Propylene Glycol, Oat Protein Hand Sanitizer: Ethanol Alcohol, Argan Oil, Hydrogen Peroxide, Water
  • Do you offer your handmade products in bulk quanitities?
    Yes! We offer our signature Body Butter, Hand Sanitizer, and Toy Surprise Soap in large quanities. Whether it's a birthday party, baby shower, or just to stock up for flu season, our handmade skincare and hygiene products are perfect to purchase in bulk! ​ If you're interested in placing a bulk order, please fill out our contact form or email us directly at info@elonexpressions.com ​ ​
  • Where does Elon Expressions ship to?
    We ship within the United States, Canada and Mexico via USPS. Unfortunately we are unable to send packages to any other countries or destinations.
  • How long will it take to ship my order?
    Processing times for all orders is 2-3 business days. (business days are Monday-Friday, excluding holidays). After your order has been processed it will be shipped using the shipping speed chosen at checkout. Processing times may increase during sale and holiday seasons. Please refer to your order confirmation email for the most up to date processing time frames.
  • How do I track my order?
    You will receive a shipping confirmation email when your order ships. This email will contain you order information and tracking number.
  • How can I change or cancel my order?
    To cancel your order please request a return by emailing us at info@elonexpressions.com within 24 hours of placing your order. We can only cancel unprocessed orders. If your order has already been processed it cannot be cancelled and must be returned at your own expense.
  • Can I return or exchage my order?
    Unfortunately due to our Covid safety procedures, we do not accept returns or exhanges on any products.
  • I recieved my shipping confirmation email, now what?"
    Your shipping confirmation will let you know what was shipped and give you a tracking number to track your package. Please allow up to 24 hours after you receive your shipping confirmation email for your tracking number to update into the USPS system.
  • My order says delivered but I did not recive it, what now?"
    We ask that you wait up to 24 hours after your package has been marked as delivered to receive your package. Please check with any neighbor or apartment complex office to see if they may have your package. Also check the outside entrance area of your home sometimes mail carriers may place items behind other items or decorations on your porch. If you still have not received your package please contact us at info@elonexpressions.com

Have a different question?

Please email us at info@elonexpressions.com

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